Shipping policy

SHIPPING POLICY

Thank you for shopping with Narapets.

Processing Time
Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Estimated Delivery Time
Estimated delivery time is approximately 7–15 business days depending on your location and carrier conditions.

Please note that delivery times are estimates and may vary due to high demand periods, weather conditions, customs processing, or carrier delays.

Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.

Incorrect Address
Please ensure your shipping address is entered correctly at checkout. Narapets is not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us at:

support@shopnarapets.com

We will do our best to assist you and work with the shipping carrier to resolve the issue.

Damaged Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the item and packaging.

Contact
For any shipping-related questions, please contact:

support@shopnarapets.com